![]() ![]() With Mayday, tasks like loading email and contacts accounts, Kindle FreeTime, and installing apps were completed in a few minutes. ![]() To test the theory out, we handed the Kindle Fire HDX 8.9 over to one of our more gadget-apathetic friends and asked them to set up some of the basics on the tablet. The device has Quad-core 2.2 GHz Krait 400 CPU that shows. ![]() Just as Apple has its Genius Bars, Amazon's direct-to-consumer sales approach makes accessing an expert easy (in fact, even easier than it is if you have a question about your iPad), and that could make a big difference if you're shopping for a tablet for your parents or less tech-savvy family. The Kindle Fire HDX 8.9 has a perfect quality 8.9 inch display with a resolution 2560 x 1600 pixels. More adept tableteers might roll their eyes at Mayday, but it's a compelling enhancement for those less comfortable with technology. Not only can they advise on technical issues, like setting up the child lockdown features to limit access to certain apps at certain times, but annotate the display to indicate where users need to be looking, or even remotely take control of the Fire HDX 8.9 and make the changes themselves. It's also where you'll find Amazon Mayday, the company's on-device customer services support system, which puts a real help desk person in a thumbnail video window on your Kindle's display. Pulling down the notification shade offers up a few shortcuts to toggle screen rotation, brightness, wireless power, and jump into the settings. ![]()
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